Washington Fall Planner Support

Need help?

Try closing and reopening the app, confirm that your device is online, and make sure you are using the latest available version. If the problem continues, use the contact information below.

Purchase / Restore Purchases

Apple processes purchases through the App Store. Washington Fall Planner does not receive your payment-card details.

If you previously purchased lifetime access, open the in-app purchase screen and select Restore purchases. Use the Apple account associated with the original purchase. For App Store billing, refund, or payment-method questions, contact Apple Support.

Weather or planning information

The app may retrieve available destination weather from the National Weather Service. Forecasts can change, fail to load, or fall outside the available forecast window.

Always check current road, trail, smoke, ferry, park, and facility information using the official sources linked in the app before leaving. The planner provides travel-planning guidance, not safety guarantees or turn-by-turn navigation.

Report a problem

Please include the app version, device model, iOS version, what you expected, what happened, and the steps that led to the problem. For a planning-data issue, include the selected date and region.

Do not send payment-card details, passwords, or other sensitive information.

Contact

Support email: emmadavid.collab@gmail.com